Frequently Asked Questions
Find answers to common questions
How do your shoes fit?
Our footwear generally runs true to size. If a specific style runs small or large, we provide detailed sizing recommendations on the product page.
Where are your products made?
Our collections are designed in California and handcrafted in family-run factories in Spain and El Salvador using high-quality leathers.
Do you offer repairs?
We design our shoes to last. While we do not have an in-house repair shop, we can recommend professional cobblers who specialize in luxury footwear.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. Please contact us within 30 minutes of placing your order to request any changes.
Are your leathers sustainable?
We source our leathers from gold-certified tanneries that prioritize environmental responsibility and ethical production practices.
Do you restock sold-out styles?
We frequently restock our core collection. For seasonal items, you can sign up for back-in-stock notifications on the product page.